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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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February 27, 2024

5  out of  5 rating by J L
"If I could design the perfect insurance agent, staff and office, I couldn't do better. Mr. Hinson and these ladies have made our lives easier for over 30 years now. They all care very much about their customers, and we appreciate them immensely. It's so comforting to have such competent and kind people working on our behalf during stressful events. Thank you!"
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Michael Burick

February 14, 2024

5  out of  5 rating by Michael Burick
"I have had Insurance there for a looong time. They are very responsive and great to work with."
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Darryl Williams

September 29, 2023

5  out of  5 rating by Darryl Williams
"Tammy and her team at State Farm have provided exceptional service for our family for almost 20 years. Whenever I call the office or am in need of assistance, Tammy is ready to provide support in such a warm and positive manner. She is responsive, efficient, and always follows up to make sure we have what we need. I am deeply appreciative of Tammy and the team for all the ways they've supported us with our home and auto insurance. I'd highly recommend Vernon Hinson's team for your insurance needs."
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Stephanie Richardson

June 8, 2023

5  out of  5 rating by Stephanie Richardson
"Been with Vernon for years. Tammy is super responsive and helpful. Claim review and payment is practically instantaneous."
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Sudeep Ross (TamilRascal)

May 30, 2023

5  out of  5 rating by Sudeep Ross (TamilRascal)
"Surprised to hear about some of these negative reviews. For my part, both Tammy and Cynthia have been outstanding - helping to lower my rates and find insurance policies for several things. Several interactions later, I am highly recommending this office for all of your insurance needs!"
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Dina Rafiki

February 9, 2023

1  out of  5 rating by Dina Rafiki
"FRAUD COMPANY , RIP OFF , just want to their commissions so they will keep increasing your insurance every 6 months FRAUD ,ALL OF THEM."
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Rosemarie Madigan Fukino

October 20, 2022

5  out of  5 rating by Rosemarie Madigan Fukino
"Tammy Wright was very helpful and explained everything. She also saved us a bunch of money. Thank you Tammy for all your help."
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Stephen Sparhawk

July 8, 2022

5  out of  5 rating by Stephen Sparhawk
"Awesome staffing"
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Christina Mcdonald

June 29, 2022

5  out of  5 rating by Christina Mcdonald
"Tammy has helped me above and beyond!!! Shes amazing! All of my questions get answered, she always gets right back to me. Great experience!!!!!"
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Dave Koumjian

June 17, 2022

1  out of  5 rating by Dave Koumjian
"If I could give no stars I would! Thumbs down on Vernon Hinson and that Ruthann! I would not recommend this agency to anyone..."
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Colin McCarthy

April 19, 2022

1  out of  5 rating by Colin McCarthy
"My experience with this agent left me speechless and appalled to say the least. I’ve never seen a lack of professionalism or self awareness by these agents. I will not argue their ability in the professional careers but Ruthann answered my calls while trying to work with a mutual customer by yelling “Yeah” to the phone when I had answered. She then proceeded to excessively cough her lungs out in the phone to then yell out to a coworker in the same room as her. “ Why the hell am I coughing so much” and proceeded to cough what sounded like Flem. I was disgusted. After I asked a question about new or used plates for our mutual customer I was then explained for a minute and a half about why I’m wrong and New York State is right like a 5 year old. I will never do business with any place where I am tolerated. I will only conduct business where the customer is embraced. An absolute pathetic act of professionalism in all honesty. If I could give 0/5 stars I would’ve asked Google for a negative number to put in place. I hope this post doesn’t upset or offend I hope it wakes up other to what customer service is supposed to be."
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Kevin Moon

April 15, 2021

5  out of  5 rating by Kevin Moon
"Ruthann and Tammy are what make this office successful. If it wasn't for them, my business would be elsewhere!!!!"
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Marjorie Welch

August 6, 2020

5  out of  5 rating by Marjorie Welch
"Ruth Ann ALWAYS had my back and knows how to get the best insurance prices for me!"
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Tee JustTee

February 16, 2019

5  out of  5 rating by Tee JustTee
"Best decision I have ever made for moto insurance."
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Janell Schwanke

July 25, 2017

1  out of  5 rating by Janell Schwanke
"Wow, TAMMY needs a new job, worst attitude ever! Definitely took my business else where!"